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Getting your tenancy deposit back

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You'll have a better chance of getting all or most of your deposit back if you leave the property in the same condition as when you moved in.

It's a good idea to get evidence of the condition of the property when you leave in case you and your landlord disagree on how much deposit you should get back.

If possible, you should:

  • take photos of the property to show how it was when you left
  • get a check-out inventory and ask your landlord to sign it - this could include things like the condition of carpets and walls

Money your landlord might take from your deposit

You might not get the full amount of your deposit back if, for example:

  • you owe rent
  • you've damaged the property - this could be something like a spill on the carpet or a mark on the wall where you've hung a picture
  • you've lost or broken some items from the inventory, like some cutlery or mugs

Money your landlord shouldn't take from your deposit

Your landlord shouldn't take money from your deposit, for example, to:

replace a worn carpet with a new one if it's worn out gradually over time
fix any damage caused by a repair they didn't do when they should have, for example a leak you told them about that got worse and damaged the floor
decorate a whole room if there are a few scuff marks on a wall that have appeared while you've lived in the property

Your landlord can't take money from your deposit for 'reasonable wear and tear' - this means things that would gradually get worse or need replacing over time, for example paintwork, or a piece of furniture.


If you have any questions about this, contact ASK


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