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Saltbox, CareLink

CareLink is a free Telephone befriending Service for those who are; aged 50+, feeling lonely and isolated and registered...

CareLink Telephone Befriender

This opportunity is ongoing, with no end date.

We are a free Telephone befriending Service for those who are over 50yrs old and feeling lonely. Become a volunteer and help people overcome feelings of loneliness and isolation by having a simple chat over the phone. Make a big difference in a simple way.

Benefits to self

Improved skills, confidence and experience for your CV by supporting vulnerable adults and working alongside other professional service providers. One to one and going support to help with professional development planning. Develop your problem solving by supporting clients to avert crisis

Benefits to others

Reduced social isolation and loneliness A friendly voice at the end of the phone Support when they need it most by providing low level monitoring of well being Signposting and referrals


CareLink, Adelaide House, Adelaide St, Burslem, ST6 2BD

Training available

CareLink offers a detailed Induction programme including Listening skills, Professional boundaries, Interpersonal behaviour and Communication skills, Safe guarding and protection of vulnerable adults etc. We also offer on going training around issues that affect older people for example, dementia awareness training etc.

DBS required?


Transport details

We pay all volunteer out of pocket expenses including bus tickets or mileage at £0.40 per mile

Contact Name

Zi Makhiwa

Contact email address


Contact phone number

01782 810 320
  • ProfessionsAdministration, IT
  • Crisis & PovertyCrisis Support
  • CommunitiesDisabilities, Men, Older People, Women
  • LocationOff Campus
  • What are your reasons for volunteering?Build my confidence, Do something positive with my spare time, Gain work experience/ improve my CV, Give something back to the community, Help others, Learn or try new things, Meet new people, Not sure, Use my skills

Employability skills

  • Communication Skills: Verbal 0
  • Communications Skills: Non- Verbal 0
  • Interpersonal Skills 0
  • Organisation 0

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