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Shout 85258

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Shout 85258 is a free, confidential and anonymous mental health support textline available 24/7. We're there for people...

Shout Volunteer

This opportunity is ongoing, with no end date.

At Shout 85258, our trained Shout Volunteers are those invaluable people who chat to those in distress at any time of the day from the comfort of their own home thanks to the remote nature of the opportunity. Using a conversation model and skills in assessing, managing and navigating risk and safeguarding concerns, they provide a space for people to be heard and understood. This can help people get from a hot moment to a cool calm. You can find more details about volunteering below and on our website here.

You will need to be:

  • Be over 18.

  • Be resilient and mentally robust to help people in distress.

  • Commit to 25 hours of online training and then fulfil 200 total hours of volunteering with 2-4 hours a week. 

  • Have empathy and be able to be objective.

  • Put your own personal views to one side to help the texter.

  • Have a secure web connection, laptop/computer, a UK or New Zealand phone number and access to a quiet place.

  • Only volunteer from the UK or New Zealand.

  • Provide 2 referees and consent to undergo a background check.

Benefits to self

25 hours of free online training teaching you communication, risk assessment and active listening skills. Gain a wide range of skills with personal and professional impact. Volunteer from home at a time that suits you. Wellbeing and skills development support by Coaches and Supervisors.

Benefits to others

Has an impact on people’s lives and makes a difference when people have often not spoken about their problem before. Gives people crucial time and space to be heard and understood. Provides a non-judgemental space to off-load their struggles.

Location

Remotely

Training available

You will complete 25 hours of online training over a 6 week period that will teach you about core skills for engaging texters supportively and empathetically, as well as our model to structuring a conversation. You'll learn about our assessment and management of risk and safeguarding which will all be assessed through online deadlines including quizzes and roleplays. Throughout all of this you will have a coach and grading assistants ready to support you if you struggle or need clarification.

DBS required?

Yes

Transport details

You will volunteer remotely, most often from the comfort of your own home, so transport won't be needed.

Contact Name

James Creer

Contact email address

james.creer@giveusashout.org

Contact phone number

?02039208984?
  • Crisis & PovertyCrisis Support
  • CommunitiesDisabilities, Families, LGBT+, Men, Race & Ethnicity, Women, Young People & Children
  • LocationOff Campus
  • ProfessionsHealth
  • What are your reasons for volunteering?Do something positive with my spare time, Gain work experience/ improve my CV, Help others, Use my skills

Employability skills

  • Communications Skills: Non- Verbal 0
  • Interpersonal Skills 0