Student Voice Rep Area

This area is for our current Student Voice Representatives so they can stay up to date with all the information needed to be a SVR and access all the documents needed.

This area is for our current Student Voice Representatives so they can stay up to date with all the information needed to be a SVR and access all the documents needed.


“As SVRs we don’t just correct mistakes, we provide suggestions, improvements and innovations to make our courses worth studying and our advice is listened to and acted on. What we do matters and it’s worth being a part of that change.” 

Student Voice Rep- 3 years 


What will I find here?


On this page you'll be able to:

  • Find out about our next Training Session for Voice Reps

  • Communicate effectively with the the students you represent

  • Access the Online Training we've recently developed for Voice Reps

  • Find out more about HEAR, Volunteering Hours and Awards!


Voice Rep Training


Unfortunately we are no longer holding any training sessions for Voice Reps until next year - however our online training is still available to all Voice Reps, so whether you've yet to complete training or just want a reminder of information about your role, you can access it on the KLE.


Training Materials


Emailing Students

If you're looking to gather feedback or give information via email, see this guide to emailing students on your course.

Online Training

If you missed Student Voice Rep training earlier in the year, make sure to complete your online training! This is available from the KLE under the name 'Student Voice Representatives Online Training 2019-0' and is available to all Voice Reps. Can't access it? Let us know at


The Student Voice Rep Handbook


Click HERE for the Student Voice Rep Handbook

Student Voice Representatives Handbook



Remember that if you receive an individual issue or complaint that should not be brought up in a meeting with staff and students, you can direct that student to ASK at KeeleSU. ASK can help with a range of issues from academic appeals, complaints, health, immigration, housing, family, legal and financial issues. 


HEAR stands for the Higher Education Achievement Report. Each student has a HEAR that recognises the co-curricular activities students take part in during their studies, and provides an account of them to show to potential employers demonstrating all the extra work they did outside of their degree.

Being a Student Voice Representative is recordable on your HEAR - you need to have attended training an an SSVC, and to have held your position for at least one semester.

Volunteering Hours

Student Voice Reps are volunteers and this means they are eligible to claim their time in the role as volunteer hours! SVRs can log their hours which allows them to work towards one of our volunteer awards. For more information on recording your hours, visit

You can claim hours for time spent in training, SSVC Meetings, and Keele100 meetings. You can also claim up to an hour and a half for preparation time ahead of SSVC meetings.


Could you be our Student Voice Representative of the Year? We recognise those SVRs who have gone above and beyond in our annual KeeleSU awards. Each year students and staff can nominate SVRs and these awards can also be put on your HEAR! Look out for information on nominating yourself and others in Semester 2.