Advice & Support at Keele SU (ASK)

Advice & Support at Keele SU (ASK) is a free and confidential advice service that is independent from the University

Latest Advice

How to End Your Tenancy
Pen writing

Renters' Rights Act changes mean that you will need to give notice to end your tenancy this year

Unhappy with an appeal decision?
Wooden blocks spelling fair? One block has sides saying yes and no and a hand is turning it

You may be able to submit a grievance

Exceptional Circumstances
Student at computer looking upset

Is your work being affected by illness or personal circumstances?

Get Advice

Contact ASK

ASK will be closed on Wednesday 12th August and Thursday 13th August.

FAQs

Visit our FAQ page for more.

What can I do if something affects my studies?

If something is happening in your personal life that means you're struggling with an assignment, you can submit an Exceptional Circumstances claim to ask for an extension or ask for a further assessment attempt. Make sure you submit a claim for an extension before the deadline passes, and within 7 days of your original deadline if you're requesting another assessment opportunity. More information is on our Exceptional Circumstances page.

I've been asked to an academic misconduct meeting, what do I do?

We have advice here on how to prepare for the different types of misconduct cases.

 

Get in touch with ASK if you are struggling to understand what might be wrong, and we can work through this with you.

 

Renters' rights changed on 1st May. Find out how this affects students in our guide.