You can only get an extension of five working days. The University has not defined what they consider to be a 'working day' though the usual definition does not include weekends or bank holidays. We have recently come to understand that the university will include bank holidays as working days, which is contrary to the generally accepted definition. You must submit your work by 1 pm on the day of your new deadline.
The extension is automatic, which means it does not need to be approved by anyone and your claim is unlikely to be read. If you would like any support or just to chat about your issues please reach out to your Student Experience and Support Officer, ASK, or the counselling team. There is also a box you can tick on the form if you would like someone to read it.
You cannot ask for an extension of longer than five working days, unless you are in the Health Faculty. However, it is possible that your School would decide a later submission date would be more appropriate than a reassessment, e.g. for a Final Year Project. You would need to ask for a reassessment opportunity and if it's accepted the School will decide the best approach. You can try writing in your statement that a longer extension would be more suitable, and explain why.
We are aware there have been some problems in setting up this new system - if your assessment isn't showing an extension option and you think this is a mistake, contact your module leader to ask them to look into it.
**When requesting an extension you must make sure you give the correct submission date - if you put the wrong date you will be given the wrong extension deadline and risk submitting the work late. The School will always go by what should have been the correct extension deadline; not what you were given after putting in the wrong date.**