You must submit ECs on the approved online form on eVision; it is not enough just to tell your tutor. The online form will ask you for some details about your circumstances. Try to give details on how you have been affected and why you have not been able to study or sit an exam, see below for more guidance on completing the form.
ASK can help you to complete the form if any part of it doesn’t make sense. Remember, we’re a confidential service. The University has a guide on how to complete an ECs form.
If you are struggling to write the statement on the form you can try using the headings below:
What are your exceptional circumstances?
Give details of what has happened - include dates and enough detail to allow the school to make a decision on your claim. If you have multiple circumstances that have impacted on you then put them in separate paragraphs to keep it clear.
How have the ECs prevented you from studying/revising/attending lectures?
Give details of how the circumstances you described have affected your performance. Be specific, even if it seems obvious! For example, if you have been ill you may have had no energy to study or you could not concentrate on studying. If you have had to return home because of a family emergency then state that you were not at Keele so could not attend the exam. Remember that your circumstances will be treated sensitively and will not be disclosed to staff not involved in the EC process.