You must use the official appeal form, which you will find on the university website. Most appeals are under 'Academic Appeals - Taught' and a link to that form is here.
You can visit here to find other appeal categories and their forms.
If you decide to appeal ASK can help you with the form and check anything you've written. Here is some general guidance to help you get started.
Section A - General details about you.
Section B - Select which grounds for appeal you are using, the date your results came out, and the date you’re submitting the form. If you have missed the 10 day deadline you will also need to give a good reason for being late in the provided box.
Section C - Write your module details in the table then for each one explain what you’re appealing against. For example, you could write ‘appealing against the module mark’, ‘appealing against the decision to withdraw me’, or 'appealing for an uncapped reassessment'. Some more examples are listed in the notes at the end of the form if you aren't sure what to say.
Section D - Exceptional Circumstances grounds
In the first set of boxes you need to give a good explanation for not telling the School about your ECs - this is very important as good appeals can be rejected at this stage if a valid reason isn't given.
If you did tell the School about your ECs you can explain what happened and why you think they haven’t been considered. If you submitted ECs but had still struggled and then didn't submit a further claim, explain why you didn't do so.
In the next table select which category/categories your ECs fit into, the dates you were affected, and what you are submitting as evidence (including any that will be sent after the form).
There is then a large box for you to write your main statement. This is the most important part as it’s where you persuade them to accept the appeal. Make sure you include:
What was happening when you were trying to study? Examples might include: physical or mental health issues, a death in the family, looking after family or a friend, a relationship break-up. Give a timeline if possible to make things as clear as possible so the Appeals Committee can see your ECs were affecting you at the time of the assessment(s).
You will need to explain what impact this problem had on your academic performance. Try and be specific and link your circumstances to how it affected your studies, e.g. did it take you away from your studies, were you unable to concentrate while trying to work on the assessment, were you affected in an exam?
- Why you did not inform the School you were having problems:
If you did inform your School then this is fine, but you will need to explain why you believe that your circumstances have not been considered.
- What would be different if your appeal is successful?
Are you getting any support now? What would you do differently if you're still having problems in the furure?
Section E – Procedural Irregularity grounds
There is a large box for you to write your main statement. You should include details of what has happened and how this affected your ability to work or how it affected your mark through no fault of your own.
If your case is based on being given wrong information, make it clear where the information was, what it said, and when you were told this. Was your tutor misleading, did they not follow the marking scheme? Were you criticised for writing something you were told to include, or for leaving out something you were told you didn't need to do?
Underneath the statement, list the evidence you’re including to show procedural irregularity.
If you had problems with the Exceptional Circumstances process, or you saw misleading or incorrect information about it that you relied on, you can read our article for potential arguments.
Section F – Select what outcome you’re asking for - you can tick more than one box.
Remember to sign and date the form at the end!