Advice & Support at Keele (ASK)

Advice & Support at Keele (ASK) is a dedicated advice service that is separate from the university. Our advisers provide free, confidential and impartial advice to our students. They help on a range of issues that are listed below.

Meet the team!


Matt Steele ASK Manager	Kerry Whitfield ASK & Jobshop Co-ordinator	Charlotte Jones ASK Adviser	Vicky Jackson ASK Adviser	Debby Taylor-Woods ASK Adviser

Tweets from @KeeleASK

Tweets by KeeleASK

How to get advice

Due to the ongoing situation with Covid-19 ASK is not providing a face to face advice service or Live Chat service.

Please note we curently cannot be contacted on our listed telephone numbers as our office is closed.

ASK Advisers are still available to help and can be contacted by emailing su.ask@keele.ac.uk

Telephone appointments are available to be booked by emailing su.ask@keele.ac.uk

ASK operates Monday - Friday.

Academic ASK can help you with any worries, concerns, and problems you have with your course and other aspects of your academic life at Keele.
Covid-19: ASK FAQs Housing questions due to the current situation answered by ASK
Family ASK offers family advice and guidance with any issues you may have, such as, living together, marriage and civil partnerships, etc...
Health Have you got health concerns and you aren’t sure where to turn? If you have any health queries and need advice and support ASK can refer you to the best organisation to help you or you can find out more at our health pages!
Housing Whether you are on campus, off campus, living at your parents or guardian's home or searching for a house, it is important to know what your housing rights and responsibilities are.
Legal From time to time we all need legal advice, however it can be difficult and confusing knowing where to start. ASK is able to offer advice on your rights and responsibilities for FREE on a huge range of different issues avoiding the use of a solicitor!
Money Managing on a student budget can be hard; you have regular outgoings and irregular income. The trick is to plan and budget, but we know how hard this is to do!
Wellbeing A range of topics to help with your safety, morality, beliefs and general wellbeing. If you can't find what you need on these webpages, just ASK!