The University sends a list of full-time students to the local councils of Newcastle-under-Lyme, Stoke-on-Trent and Cheshire East. However, we still advise contacting your local council to tell them your name is on the list and to make sure they don't send you a bill. If you're living in another council area or if there are any problems with the list you can send them a student status letter - you can find this by logging into eVision, clicking on the 'Common Actions' button on the home page, then selecting the 'My Status Letter' button.
It is very important that you don't ignore correspondence from the council as they will keep pursuing you for council tax until they've confirmed your student status and you could still be liable for any costs the council has incurred, such as debt collectors and court fees, in spite of your council tax exemption. Make sure you contact the council as soon as possible and if you need any help you can contact ASK.
More information about council tax is on our Council Tax page.