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Advice & Support at Keele SU (ASK)

Advice & Support at Keele SU (ASK) is a dedicated advice service that is separate from the university. Our advisers provide free, confidential and impartial advice to our students on a range of issues.

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FAQs//

Visit our FAQ page for more.

If something is happening in your personal life that means you're struggling with an assignment, you can submit an Exceptional Circumstances claim to ask for an extension or further assessment attempt. Make sure you submit a claim before a written assignment is due, or by the deadline your School has set for exam periods. More information is on our Exceptional Circumstances page.

We have advice here on how to prepare for the different types of misconduct cases.

If you're not sure what has gone wrong, read through your essay with the Turnitin report, which you will usually have been sent, and think about whether
you have referenced properly and used your own words. Think about areas where you may have forgotten to reference.

Get in touch with ASK if you are struggling to understand what might be wrong and we can work through this with you.