Finding accommodation can be stressful, and scammers take advantage of this by targeting students with convincing offers. Understanding the most common tactics and following a few simple precautions can help you stay safe
Fraudsters create convincing listings with professional websites and attractive photos for properties that don’t exist. Some copy real listings and claim them as their own. They will pressure you into paying a deposit or rent for a room that isn’t real then once they've got your money they disappear.
Some scammers will reach out via social media or messaging apps like WeChat, WhatsApp, or Instagram. Posing as housing providers, they promise a big rent discount if you pay part of the amount upfront. They may even send a fake receipt, but the payment never reaches the real landlord.
If you suspect you are the victim of rental fraud, you can contact Action Fraud for support.
Tips to Stay Safe
Ignore Unsolicited Messages
Never send money to someone you don’t know - always confirm their identity through a reliable source.
View Before You Pay
This is essential: don’t pay a holding deposit for a property you haven’t seen in person. If you’re overseas, ask for a live video tour or have a trusted representative view it for you.
Book Through Official Channels
The safest way to find housing is through Keele Studentpad, or other verified platforms and reputable letting agents. If you have any suspicions, you can check the person renting the property is the owner by using the Land Registry Database. It costs £3 to do an online search. You can also do a reverse image search in Google to see if the photos in the advert have been stolen from elsewhere.
Pay Directly to the Provider
Always pay through the official platform of the accommodation provider. Avoid third-party payment services, especially anonymous money transfer services - you can check their bank account isn’t a money transfer service by using an online sort-code checker.
If It Sounds Too Good to Be True, It Probably Is
Be wary of offers with huge discounts or pressure to act fast. Scammers often use pressure tactics to make victims act quickly and without thinking.
For more information and tips about spotting a scam, you can visit this Which? article.