Safety & Crime

Information on how to stay safe and advice on what to do if you're a victim of crime

SafeZone App

The free Safezone app provides you with quick access to campus security and first responders. You can download the app onto your phone, tablet and computer by visiting app stores and their website.

The University has full information about the app's services on their website.


Safety On-Campus

If you have any concerns about your safety on campus, you can speak to:

  •  ASK - or 01782 734800
  • Keele SU UDD Officer - or 01782 733701
  • Campus Security  - 01782 733004
  • Emergency number for campus security - 888
  • Keele Police Post - 0845 3303132 (Ext. 08964)
  • Staffordshire Police Non-Emergency  - 101
For personal safety advice for when you are out and about on and off campus, on-line safety and many other useful safety topics go
Safety Abroad

The Foreign and Commonwealth Office have numerous information leaflets about safety abroad and what to do in an emergency when abroad:

Checklist for Travellers 

Victims of Crime Abroad

Rape and Sexual Assault Abroad

Disabled Travellers

Support for British Nationals Abroad

World Wise

If you have been a victim of crime or witnessed a crime and need to report this, you need to contact Staffordshire Police:

  • For non-emergency calls and enquiries call Staffordshire Police  - 101
  • For emergencies call - 999
  • If you are calling from outside the Staffordshire area call 0300 123 4455 (for non-emergency calls) 
  • To contact Staffordshire Police from abroad call (+44)1785 236211


If you have been a victim of crime Staffordshire Victim Gateway is a free  & confidential service the provides information and advice, or practical and emotional support to victims of crime in Staffordshire even if you haven't reported the crime to the police.

You can contact them at: 0330 0881 339 or at


If you have been arrested and want to know your rights, take a look at this leaflet: - Bust Card

If you have been arrested and want to contact a local solicitors you can contact Atticus Solicitors based in Newcastle on their emergency 24 hours helpline - 07659 160 538 or non emergency number 01782 629840

If you have a complaint about the Police you can use the Independent Office for Police Conduct complaints procedure. More details and how to do this can be found in the Complaints section of their website

Bar Pro Bono

A charity helping to find free legal assistance from volunteer barristers


Victim Support

Helping you to understand the criminal justice system


Citizens Advice Bureau

Explains legal and civil rights and how you should be treated by the police and prison system


Independent Police Complaints Commission

Investigates complaints and allegations of misconduct against the police in England and Wales


Foreign and Commonwealth Office

Working to keep Britain safe, make Britain prosperous and support British nationals overseas


Legal Aid

Information provided by GOV.UK


Your Rights on Arrest

Information provided by GOV.UK

Information provided by Urban 75


Hate Crimes //

Hate crime is defined as a criminal offence committed against a person or their property that is motivated by hatred of someone because of their:

  • Race, colour, ethnicity or nationality 
  • Religion or beliefs
  • Gender or sexuality identity
  • Sexual orientation
  • Disability (including disability due to ill mental health)
  • Age

Hate crime can take many forms and can include physical attacks, damage to property, theft, offensive graffiti, threats, intimidation and bullying. A victim does not have to be a member of the group at which the hostility is targeted. In fact, anyone could be a victim of a hate crime. 


Hate Crime or Hate Incident?

Something is a hate incident if the victim or anyone else thinks it was motivated by hostility or prejudice based on one of the following things:

  • disability
  • race
  • religion
  • transgender identity
  • sexual orientation.

Anyone can be the victim of a hate incident. For example, you may have been targeted because someone thought you were gay even though you’re not, or because you have a disabled child.

  • Get help immediately 
  • In an emergency, dial 999 or 112, or contact campus security on 01782 733 004
  • Make as much noise as you can to alert others
  • As soon as you can, go somewhere you know is safe
  • If you have been attacked and want to report to the police, don't shower or change your clothes as this may destroy evidence
  • If you are comfortable, tell the police why you think you were attacked
  • If you have had your keys taken, ensure you change the locks
  • If you are not confident telling the police, there are other reporting systems available.

USAH (Uniting Staffordshire Against Hate) is a hate-crime reporting and support service. It is a free and confidential support service providing information and emotional and practical support to all victims of Hate driven crime or incidents, who either live in Staffordshire or were targeted when visiting the area on more than two occasions.

You can contact their Victim Gateway service by calling  0330 0881 339 or you can complete a self-referral form.

  • Call 999 or 112 
  • Let the police know what you've seen. Don't assume others will come forward. Many crucial witnesses walk away assuming others will report it.
  • Stay safe and alert.
  • Don't physically intervene - you could get hurt yourself.
  • If it is safe to do so, take a photograph or video on your mobile phone.
  • Record details of times, number plates, and descriptions. If you don't have a pen with you, leave a voice message on your mobile phone or write a draft text message. As soon as you have a pen and paper, write everything you saw and heard with as much detail as possible. 

Disability Rights UK: Stop Disability Hate Crime

Equality Advisory Support Service: Do you need advice?

Stonewall (campaigning for lesbian, gay, bi and trans equality): Hate crime information

Stop Hate UK: Hate Crime Campaign Materials

TellMAMA (Measuring Anti-Muslim attacks): Resources to counter Islamophobia

TrueVision (official UK Police-linked organisation for reporting and providing information on hate crime): What is hate crime?

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