FAQ

Shop FAQs, including personalisation, postage and returns

What if I have received a faulty item?

This isn't what we like to hear at all, we're really sorry. Please call us on: 01782 733710
or email su.operations@keele.ac.uk so we can resolve this as soon as possible.
 

Can I personalise my hoodie for my club or society?

Yes! Not a problem. Pop into our store and we'll be happy to help.
 

How do I contact you?

You can pop in and see us in the Union, give us a call on 01782 733710 (Mon-Fri 9am-5pm) or drop an email to su.operations@keele.ac.uk
 

Do you offer a student discount

As we're not for profit, all our products are priced to be super good value, so the student discount is already included! Whenever we can reduce prices or make things even cheaper we will, so keep your eyes peeled for some bargains.