Housing Fair Terms & Conditions

To take part in the Housing Fair, you must:

• Hold a valid landlord accreditation from a recognised accreditation scheme, such as the NRLA or PRSAS.
• Be advertising properties owned by accredited landlords.
• Provide a copy of your tenancy agreement for review by Keele SU’s Advice & Support team (ASK).
• Receive approval from Keele SU before your booking is confirmed.

All accreditation and tenancy agreement checks must be completed successfully before attendance is approved. Keele SU reserves the right to refuse or cancel any booking at its discretion.

• Attendance is only permitted for exhibitors who have pre-booked a stall.
• Bookings are allocated on a first-come, first-served basis.
• Spaces are limited and bookings may close early once capacity is reached.
• Each landlord or agent may book one stall only (one table).
• Stall locations are allocated by Keele SU and cannot be changed on the day.
• Landlords may only advertise within their designated stall space.
• Advertising elsewhere within the Students’ Union building or on campus is not permitted.

Any unauthorised promotional materials may be removed by Keele SU.

Exhibitors must:

• Only advertise properties that have been approved as part of their booking.
• Refrain from promoting properties on behalf of unapproved landlords.
• Treat students respectfully and professionally.
• Avoid putting students under pressure to attend viewings or enter tenancy agreements.
• Comply with Keele SU policies, including:
  • Equal Opportunities Policy
  • Health & Safety Policy
  • Marketing Policy

Keele SU reserves the right to remove any materials it deems unsuitable and may require exhibitors to leave the event if terms are breached.

While Keele SU will actively promote the Housing Fair to students, attendance levels cannot be guaranteed.

• Keele SU may amend event facilities or change the event location if required.
• Keele SU accepts no liability arising from cancellation, alteration or modification of the event.
• Keele SU is not responsible for loss or damage to exhibitor equipment.
• No exhibitor may accept payments from attendees by cash, cheque, card or any other method during the event.
• Parking instructions will be provided following booking confirmation. Exhibitors are responsible for complying with those instructions.

The full stall fee must be paid online at the time of booking.

Cancelling Your Booking

All cancellation requests must:

• Be submitted in writing.
• Be sent to su.housingfair@keele.ac.uk.
• Be received at least 7 calendar days before the event.

Refund Policy

• Cancellations received less than 7 calendar days before the event are not eligible for a refund.
• If Keele SU declines an application following its eligibility checks, a full refund will be provided.

Keele SU reserves the right to cancel or amend the Housing Fair in response to government, local authority, University or public health requirements.

If the event is cancelled or materially changed due to Coronavirus restrictions:

• Full refunds will be issued where applicable.
• Exhibitors who no longer wish to attend due to event changes will receive a full refund.

Keele SU cannot accept liability for any additional losses incurred as a result of event cancellation.

Keele SU is committed to protecting personal information.

Any personal data provided as part of the booking process will be used only for administering the business relationship between Keele SU and exhibitors.

Exhibitors must also comply with GDPR requirements regarding any personal information collected during the event.

Personal information will only be shared where:

• Permission has been provided by the exhibitor; or
• Keele SU is legally required to do so.

Subject access requests can be submitted to it.support@keele.ac.uk.

Housing Fair enquiries & cancellations
su.housingfair@keele.ac.uk

Data protection enquiries
it.support@keele.ac.uk