Market Traders

Review Keele SU's stallholder terms & conditions for events. Learn about booking, payments, cancellations, insurance, safety, power, and trader responsibilities.

By attending Keele SU events, you agree to the terms below. These ensure a safe, fair and professional trading experience for all.

Stallholder Terms & Conditions

  • Cancel anytime by emailing su@keele.ac.uk — no cancellation fees.
  • If Keele SU cancels an event, we'll notify you by email ASAP.
  • Events may end early due to weather, emergencies, etc.
    • If cancelled before 12:00, you'll receive a 50% refund of your stall fee.

Keele SU values diversity and inclusion. Products deemed offensive must be removed on request.

General Requirements (All Traders)

  • Minimum £2 million Public Liability Insurance
  • Employers' Liability Insurance (if you employ staff)
  • Documents must be submitted 5 working days in advance
  • Risk assessment required
  • Compliance with UK consumer law is your responsibility

Food Traders

Cosmetic Traders Must Provide

  • Cosmetic Safety Assessment (CAS)
  • Public Liability Insurance
  • CPNP registration confirmation
  • Product Information File (PIF)
  • Certification for "vegan", "organic" or "cruelty-free" claims

Precious Metals

  • Items sold as gold, silver, platinum, or palladium must be hallmarked
  • The dealer's notice must be displayed
  • Compliance with hallmarking law is your responsibility

Alcohol Traders

  • Personal licence number required
  • Challenge 25 signage must be displayed
  • No tasters unless requested by the customer
  • Book via the KeeleSU Booking Hub
  • Bookings must be made at least 2 business days in advance
  • Keele SU may decline bookings
  • Equipment is allocated on a first-come, first-served basis
  • Stall size is 3x3m. For more space, book an adjacent stall
  • Stall locations are subject to change and cannot be moved on the day
  • Pay before setup at The Hub (SU ground floor)
  • Card-only payments. You'll receive a receipt
  • Non-payment = stall closure
  • Sign in and collect equipment at The Hub (open from 8:30 am Mon–Fri)
  • If closed, call the Duty Manager: 07523 514 170
  • A permit is provided for the day
  • Vehicles are allowed during setup/pack-down only
  • Food trucks are exempt from move-on rules
  • Keele SU is not liable for vehicle damage or theft
  • Car park issues? Contact: parking@keele.ac.uk
  • Must be requested on the booking form
  • Available in marked areas only
  • Power connections begin at 9 am
  • If late, there may be delays
  • Keele SU is not liable for trade loss or equipment issues
  • Request via booking form or give 24-hour notice minimum
  • Collect & return at The Hub
  • Damaged/lost items may be chargeable
  • Misuse may result in an equipment ban
  • Must be in good condition and within stall space
  • Weighted with 12kg per corner
  • May be restricted in extreme weather
  • Offensive branding must be removed
  • Keele SU may refuse use at any time
  • No abusive language, aggression or refusal to cooperate
  • Breaches = immediate removal and future trading ban
  • Safety violations = removal
  • Report concerns to the Duty Manager
  • Copyright issues must be resolved between traders
  • Ensure a safe and tidy setup (clear walkways, no hazards)
  • Spot checks may occur
  • Remove all rubbish and return equipment after the event
  • Unsafe displays may be asked to adjust or pack down