Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone struggling to cope. To date, we've had more than 2 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support. The majority of Shout texters are young people - with 62% aged 24 or under. 

As Shout Volunteers, Keele students will:

part of an incredibly supportive online community where nearly a third tell us they’re at college or university. 

• Receive 25 hours of free training, gaining communication, active listening, and problem solving skills that are valued by employers and learning institutions

• Gain a sense of pride, satisfaction and purpose from taking conversations that help children and adults get through difficult times and that save lives

• Volunteer flexibly, from the comfort of home, at flexible times that suit them

“I’d like to say a big thank you for saving my life. Without you by my side, I’d not have been here 6 months ago.” Shout texter feedback

What’s more, 85% of volunteers feel they are gaining mental health knowledge and skills that they can use in their lives beyond Shout, 74% feel that being a Shout Volunteer has improved their own wellbeing and 95% say being a Shout Volunteer gives them a sense of purpose.

Students can find out more about volunteering for Shout here. They’ll also see other ways to get involved, such as our fundraising challenges, and online mental health resources to use any time they need advice or support.