Student Experience and Support Officers (SESOs)
If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your faculty to support you, including a member of the team dedicated to every School.
Website: https://www.keele.ac.uk/students/studentservices/studentexperienceandsupport/
Booking: Student Services - please book your designated officer (office365.com)
Campus counselling services
Our Counselling and Mental Health Team have a wealth of experience and will work closely with you to support your learning and help you make the most out of your university experience.
Website: https://www.keele.ac.uk/students/counsellingmh/
Out of hours support
If you need to talk to someone when the Counselling and Mental Health Support Service is closed:
Website: Out-of-hours support - Keele University
Confidential Advice
Our ASK team are experts on the internal support available at Keele. For free, impartial and confidential support, please get in contact with Advice and Support at Keele SU:
Appointment: Advice & Support at Keele SU (office365.com)
Telephone: 01782 734800
Email: ASK@keele.ac.uk
Sexual Violence Liaison Officer Team (SVLO)
For non-emergency matters, you can use the dedicated email address for reporting sexual violence. This email address inbox access is restricted to a very small number of specially trained staff:
Email: Studentservices.SVReporting@keele.ac.uk Telephone: 01782 734481
Health Assured
Student assistance program, free 24-hour confidential helpline and app available for all Keele students.
Access the Health Assured app:
Android: My Healthy Advantage - Apps on Google Play
iOS: My Healthy Advantage on the App Store (apple.com)