Membership & Engagement

Explore key strategies for student society success at Keele: recruitment, retention, feedback, and conflict resolution tips for strong member engagement.

🎯 Membership & Engagement Overview

Building a strong, active, and inclusive community is essential to the success of any club or society. This section outlines key strategies for attracting, retaining, and supporting your members throughout the year.

🧲 Recruitment: Attracting New Members

  • Make the most of Freshers’ Fair with a welcoming, eye-catching stall.
  • Promote your group through social media, posters, and word-of-mouth.
  • Host taster sessions or welcome events to introduce new members to your activities.
  • Clearly explain what your group does and how students can get involved.

🔁 Retention: Keeping Members Engaged

  • Plan a variety of events throughout the year to maintain interest.
  • Encourage member involvement in planning and decision-making.
  • Celebrate milestones and achievements to build community spirit.
  • Maintain regular, friendly communication via emails, group chats, or social media.

🗣️ Feedback: Listening to Your Members

  • Use surveys, suggestion boxes, or informal chats to gather feedback.
  • Act on suggestions where possible and communicate changes to members.
  • Foster a culture where members feel heard and valued.

🤝 Conflict Resolution: Handling Issues Diplomatically

  • Address issues early—don’t let them escalate.
  • Stay neutral and listen to all sides of a disagreement.
  • Refer to your society’s constitution or SU policies if needed.
  • Seek support from the Student Experience Team when necessary.