Ticketing & Payments

Ticketing is essential for managing attendance, collecting payments, and ensuring your events run smoothly. Whether you're hosting a formal, a trip, or a speaker night, using the right system helps you stay organized and compliant.

✅ Always Use SU Platforms

• Secure Payments: All transactions are processed safely through the SU’s payment gateway.
• Automatic Accounting: Funds go directly into your society’s SU account—no need to handle cash or external transfers.
• Transparency: Using the SU system ensures clear records for audits and handovers.
• Support: The SU team can help with troubleshooting, refunds, and reporting.

🛠️ How to Request Tickets

1. Create Your Event: Log into your society’s admin tools and create the event with all the key details (name, date, time, location, description).
2. Fill Out the Ticket Request Form: Once your event is created, complete the SU’s ticket request form. You’ll be asked to specify:
   • Ticket types (e.g. member, non-member, early bird)
   • Prices
   • Quantity
   • Sale start and end dates
3. Wait for Approval: The SU team will review and publish your tickets. You’ll receive a confirmation once they’re live.

📋 What to Include on Your Ticket Page

• Event name and description
• Date, time, and venue
• Ticket types and prices
• Refund policy
• Accessibility info
• Contact details for queries

💡 Tips for Successful Ticketing

• Promote your ticket launch in advance on social media and mailing lists.
• Offer early bird or member discounts to encourage early sign-ups.
• Monitor sales and adjust your marketing if needed.
• Close ticket sales a day or two before the event to finalise logistics.

📲 On the Day of the Event

• Use the SU’s check-in tools or bring a printed list of attendees.
• Have a committee member at the door to welcome guests and manage entry.
• Keep a few spare tickets or a backup list for last-minute issues.