Ticketing & Payments

Learn how to manage ticketing and payments for student society events using your Students’ Union platform. Ensure secure payments, track attendance, and simplify event planning.

Managing Attendance and Payments

Ticketing is essential for managing attendance, collecting payments, and ensuring your events run smoothly. Whether you're hosting a formal, a trip, or a speaker night, using the right system helps you stay organized and compliant.

Always Use SU Platforms

  • Secure Payments: All transactions are processed safely through the SU’s payment gateway.
  • Automatic Accounting: Funds go directly into your society’s SU account—no need to handle cash or external transfers.
  • Transparency: Using the SU system ensures clear records for audits and handovers.
  • Support: The SU team can help with troubleshooting, refunds, and reporting.

How to Request Tickets

  1. Create Your Event: Log into your society’s admin tools and create the event with all the key details (name, date, time, location, description).
  2. Fill Out the Ticket Request Form: Once your event is created, complete the SU’s ticket request form. You’ll be asked to specify:
    • Ticket types (e.g. member, non-member, early bird)
    • Prices
    • Quantity
    • Sale start and end dates
  3. Wait for Approval: The SU team will review and publish your tickets. You’ll receive a confirmation once they’re live.

What to Include on Your Ticket Page

  • Event name and description
  • Date, time, and venue
  • Ticket types and prices
  • Refund policy
  • Accessibility info
  • Contact details for queries

Tips for Successful Ticketing

  • Promote your ticket launch in advance on social media and mailing lists.
  • Offer early bird or member discounts to encourage early sign-ups.
  • Monitor sales and adjust your marketing if needed.
  • Close ticket sales a day or two before the event to finalise logistics.

On the Day of the Event

  • Use the SU’s check-in tools or bring a printed list of attendees.
  • Have a committee member at the door to welcome guests and manage entry.
  • Keep a few spare tickets or a backup list for last-minute issues.