If you have any problems with the form, you can email us at su.ask@keele.ac.uk.


Student number (if you are a student)

Email address*

Please use your Keele address when possible as this will decrease the risk of your email going to the Junk folder

Email subject*

Please type your message in the box below*


Please attach any relevant documents here. For example, if you've been invited to an academic misconduct meeting then you should have been sent paperwork including an official letter and a Turnitin report.

You can attach multiple files by holding down the Ctrl key while you click on each file.


Confidentiality and Case Recording

How ASK stores your information

Under the General Data Protection Regulations 2018 ASK needs your consent to store your information and use it in a number of ways. We will ask you to provide consent on an annual basis to ensure our records remain up-to-date. Your information will not be available to anyone outside of the ASK Confidentiality Policy and we will not pass your details on to a third party unless you give us permission to do so.


ASK will keep your information for 6 years following your last contact with us, unless you ask us to destroy your records earlier than this. Or unless we are obliged to keep the file for longer to meet specific legislation. You can request to see the information we hold on you at any time, you can do this in writing or verbally. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity. Our Confidentiality Policy provides more information on your rights in relation to us storing your information and is available on this website.

 Please tick to confirm you have understood and accept our Confidentiality Policy*



 Do you give consent for ASK to communicate with you by email about your query?* 

 Do you give consent for Advice Quality Standard Assessors to access your file as part of our quality assurance procedures? 

 Do you give consent for the details of your case to be used anonymously to demonstrate the work that we do? This information may be shared with 3rd parties as an anonymous case study.